FREQUENTLY ASKED QUESTIONS

FRANKY’S PILLOW

What payment methods can I use?

You can use any debit or credit card associated with Visa, Mastercard or American Express, as well as Discover and JCB cards.

Also we use:

  • Ideal
  • Credit card
  • PayPal
  • Klarna Pay Later
  • Bankcontact
  • SOFORT Banking

Where is Franky’s Pillow made?

The pillow is handmade in Europe.

Why You Should Buy Franky’s Pillow?

Simple, to finally wake-up fresh and energized.

The soy foam gives you the neck support there where needed. The combination of tencel and bamboo used for the cover gives you the comfort and softness to make sure you sleep like a baby.

SPECIFICATIONS

What sizes do the Franky's Pillow come in?

No, the pillow only comes in one size as of right now. However, the thickness you can determine by yourself.

How is Franky’s Pillow for hot sleepers?

The use of tencel and soya foam makes sure that Franky’s is temperature neutral and won’t overheat during the night.

What is the Franky's Pillow made of?

Only the best materials are used to make Franky’s Pillow. After all you can only make perfection if you use the best of the best.

For the cover we used a combination of Tencel and Bamboo. Tencel is moisture regulation and feels extremely soft and cool to your skin. Bamboo is natural and sustainable, it has a good absorbing capacity and is very smooth and silky. We used a special foam made out of natural soya and orange blossom oils. The foam will give you the support there where needed.

SHIPPING & RETURNS

When will I get my Franky’s Pillow?

EU Shipping: 3-6 working days

International Shipping: 6 – 8 working days

Where do you ship?

We ship worldwide with domestic, duty free shipping to the USA, Canada, UK and the EU.

WARRANTY

What is the warranty of the Franky's Pillow?

Franky’s Pillow will have a 1-year warranty.

CARE

How do you clean the Franky's Pillow?

Yes, both the foam and the cover can be machined washed at 40 degrees. The pillow comes with washing instructions.

Does the cover replace the need for a pillowcase?

Eventhough, the cover feels extremely soft and silky it is not a replacement for a pillowcase. However, the cover is machine washable so you could choose not using a pillowcase.

What is the lifespan of the Franky's Pillow?

The Franky’s Pillow comes with a one-year warranty and the high quality materials and high density soy foam are engineered to keep their shape for much longer than traditional pillows.